Private Members' Clubs
Replace paper cloakroom tickets with text messages and discreet digital wallet passes, and turn one of your club's quietest touchpoints into a seamless, members-first welcome.
Discreet coat & bag check-in
Designed around member privacy, item security, and effortless service.
Step 1
Enter the member or guest's mobile number.
Step 2
Scan the Neverleft Tag you want to assign to the item.
Step 3
Take an in-app photo of the item and press "Use Photo".
Done!
The member receives a text and/or a branded wallet pass.
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Import a spreadsheet of your members and Neverleft delivers their branded wallet passes ahead of time so their first visit feels effortless from the moment they walk in.
Wallet Pass Pre-Send
Import your member list
Upload an Excel or CSV file with your members' names and contact details. No manual entry, no fuss.
We deliver their branded passes
Neverleft sends each member their branded Wallet pass before their next visit. Especially useful when you first switch over, your whole membership is onboarded before day one.
Turn a quiet operational corner into a refined marketing channel for potential new club members.
Capture guest details with consent
Collect guest contact details discreetly at check-in and keep your records effortlessly up to date.
Reach them via SMS or WhatsApp
Email goes unread. Reach potential new members directly with tasteful, timely updates about events and club news they actually want.
Run your club on insight
Turn your cloakroom into a quiet, accurate source of insight into how your club runs.
Understand how long members stay
The first thing a member does on arrival is leave their coat, and the last thing they do is collect it. Neverleft records both moments and accurately measures how long each member stayed — entirely anonymously.
Monitor your team's performance and accountability
See how many items each staff member has checked in and out, with a full history of their actions to prevent mistakes and uphold your standards.
Track cloakroom usage and revenue
Know exactly how many items are in storage at any moment to optimise your space, and monitor the revenue your cloakroom generates.
Know your peak times precisely
Neverleft shows you when members arrive and leave, so you can staff your cloakroom perfectly — never understaffed, never overstaffed.
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Available with Iridescent Plans
Elevate your members' experience with your own branding, and reinforce the standards your club is known for.
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Organise your cloakroom into clearly defined sections so your team can locate any member's items instantly on retrieval.
Coat Hanger Tags
Designed to loop over your coat hanger's hook. Keep it on the coat hanger for faster service.
Bag Tags
For easy one-handed action. Attach the tag with your left hand, use your device with your right hand.
Branded tags available with large orders
Customise more on
Every item logged and organised
Keep track of all checked-in items with photos, time stampts, and their status.
Stored
All items that have been checked in by customers and are still in storage.
Checked-out
All items that have been collected by their owners.
Forgotten
Items that customers forgot to collect and staff have marked as lost.
Lost
All items lost in the cloakroom. A rare occasion when using Neverleft.
Found
All found items that were previously marked as lost by staff members.
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Sent via WhatsApp or SMS
Alert members and guests when their items are forgotten, lost or found with a single press.
Forgotten Items
Lost Items
Found Items
Private Members' Clubs
Give your members the seamless, discreet arrival they expect from their very first visit.
Neverleft Digital Ltd.