Process Customisation

Your operation your rules

Toggle steps, choose the details you collect and take in-app payments.

What you control

Three areas. Total control.

Everything between the queue and the coat rail is configurable from one page of your dashboard.

Check-in Steps

Six check-in steps, each one a toggle. Run the full flow or just the parts you need. Tailor everything to your needs.

Guest Payments

Take payment by card with Stripe Tap to Pay or Terminal, and set your own ticket price.

Customer Data Collection

Customise what you collect from your Speed Check-in page, from names to birthdays.

Check-in/out

Every step, switchable

Six check-in steps, each one a toggle.

Check-in ProcessCustomise the steps involved in your item check-in process.
Step 1
Select Check-in Method and contact detail collection (non-removable)
Mobile Number
🇬🇧
+44 Mobile Number
Make Mandatory
Additional Useful Fields
Email
Email
Make Mandatory
Name
Name
Make Mandatory
4-Digit Pin
4-Digit Pin
Make Mandatory
Room Number
Room Number
Make Mandatory
Step 2
Mobile Number Confirmation Page
Confirm Your Number*Number*
Confirm
or
Back
Step 3
Payment Confirmation Page
Payment Taken?
Confirm
or
Cancel
Step 4
Tag Scan (non-removable)
Step 5
Continue with Item Photo Pop-up
Continue with Item Photo?
Confirm
Cancel
Step 6
Item Photo
Enable Item Group Photo

Guest Payments

Take in-app payments

Stripe Tap to Pay or Terminal with your own price per item. Money is collected, fees deducted and paid out to you.

Customer Payment Collection Method
S
Stripe Terminal/Tap to Pay
This will enable Stripe Tap to Pay or Terminal payment processing. Depending on your region you will be able to collect customer payments with just a mobile phone, or you will need to purchase Stripe's WisePad 3 card reader to connect to your device.

Neverleft will collect the money from your customers on your behalf, deduct fees and then pay the money to you.
Item Check-in Price
£
£GBP
Confirm

Guest Data Collection

Collect exactly what you tick

One optional step in the Speed Check-in flow to build a guest database for your marketing.

Guest Data Collection
Data To Collect
Mobile Number
First Name
Last Name
Email
Date of Birth
Gender
Confirm Changes

Why Process Customisation

Because no two venues run the same

A hotel cloakroom is not a nightclub queue. Shape every step around your service and your guests feel the difference.

Steps that flex

Turn confirmation pages, photos and pop-ups on or off, and the flow updates for guests instantly.

Steps that flex

Turn confirmation pages, photos and pop-ups on or off, and the flow updates for guests instantly.

Only ask what matters

Every field is optional or mandatory, your call. Shorter forms mean faster queues.

Only ask what matters

Every field is optional or mandatory, your call. Shorter forms mean faster queues.

Payments built in

Connect your Stripe account and charge for items with Stripe Tap to Pay or Terminal.

Payments built in

Connect your Stripe account and charge for items with Stripe Tap to Pay or Terminal.

Data that works harder

Collected details flow straight into your guest database and marketing analytics.

Data that works harder

Collected details flow straight into your guest database and marketing analytics.

To see more

Process Customisation

Make the flow yours

Book a demo and we will shape a check-in flow around your venue while you watch.